This paper presents the results of focus groups conducted by Utah academic librarians at branch campuses in Utah. Librarians met with distance learners on-site to gain insights into their information-seeking behavior and to learn if they are using library services. Students rely heavily on the web for information and also utilize known resources in friends and family. Marketing and publicizing library services through classes and at the delivery sites is vital. Students appreciate the services libraries offer and strongly prefer face-face instruction and direct assistance from a librarian.
(c) 2004 The Haworth Press, Inc., Binghamton NY, Morrison, R., Washburn, A. (2004). Taking assessment on the road: Utah academic librarians focus on distance learners. Journal of Library Administration, 41(1), 327-344. Article copies available from The Haworth Document Delivery Service: 1-800-HAWORTH. E-mail address: firstname.lastname@example.org;